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How do I claim?

To make a claim, simply call us Monday to Friday. Who you call depends on when your policy started.

nib

  • Life & Living Insurance if your policy started after 14 November 2012 

  • Credit Card Repayment Insurance if your policy started after 10 April 2011 

  • Home Loan Insurance 

0800 555 642 – option 2, Monday to Friday 8:30am to 5pm

Cigna Life Insurance

  • Life Insurance if your policy started before 14 November 2012 

  • Credit Card Repayment Insurance if your policy started before 10 April 2011 

 0800 154 805 Monday to Friday 8am to 6pm