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I'd like to change how often I pay or when I pay?

Changing your contact details

You can quickly update your own details in my nib online. Simply log in, scroll down to 'Policy contact details' and update your email address, phone number and/or address.  
 
If you have more than one policy number, you’ll need to repeat the process for each one. Just select them one by one at the top of the page. 



Log in to my nib

I'd like to change how often I pay or when I pay?

I currently pay by credit card and want to change to direct debit

Simply complete our direct debit authority form (68.22kb) and return it to us. Our team will make the change for you.

I currently pay by direct debit and want to change to credit card

Call us on 0800 123 642 and select Option 3. Have your credit card details ready. Our team can make the change for you.

I want to change my payment date or payment frequency

If you want to change the date your payments are taken or how often you pay (for example, weekly or monthly), complete our online form. Our team will let you know whether we are able to make the change you've asked for.

Ask to change your payment date or frequency

Enter your first name and last name
Use the format dd/mm/yyyy
We'll use this to contact you
Only enter if you have this readily available
Only the person(s) named on the Acceptance certificate (policy owner) may request changes to the policy.
For you own security, please don't include any bank details or credit card numbers.

Your personal information provided in this form will only be used for the purposes explained in our privacy policy.